You might be
wondering...

Photographs with reasonably clear faces usually give us the most to work with. A little space around the people can help too.

But don’t rule out a photograph just because it is old or imperfect. If it means something to you, send it and we’ll take a look.

Not at all. Old family photographs are a lovely fit for Rememoir, but a more recent photograph can be just as meaningful.

That doesn’t necessarily rule it out. Photo Restoration is a service in its own right, and suitable photographs can often be improved by reducing fading, scratches, marks, creases and other signs of age.

You can choose restoration simply to keep, share or print the finished image, or a restored photograph can later become the starting point for a Rememoir.

See Photo Restoration →

A good scan is ideal, but don’t worry if you don’t have a scanner. A clear, well-lit photograph of the original print can work too.

Send the largest and clearest copy you have.

No. Sending us a photograph is simply the first step. We’ll look at it and come back to you before any work begins.

There’s nothing to pay at this stage and no obligation to go ahead.

The standard Rememoir brings one photograph gently to life for around ten seconds.

If you want to tell a longer story, the Rememoir Montage starts with four photographs and brings their individual moments together into one longer keepsake.

Where it suits the photograph, yes. Sound can make a moment feel wonderfully alive.

It might be a little laugh, birds in a garden, waves rolling onto a beach, the quiet hum of bees amongst flowers or a distant church bell. We keep it gentle and appropriate to the scene.

Absolutely. When you send your photograph, there’s space to tell us who is in it and anything you would like us to know about the moment.

We’ll keep your ideas in mind, while also being honest if we think a slightly different movement or approach would suit the photograph better.

Rememoir is about small, natural moments rather than putting invented words into someone’s mouth. We prefer smiles, glances, laughter and sounds that belong naturally to the setting.

No — and we wouldn’t want them to. Every photograph is different. The faces, setting, age and quality of the image all help shape what will work best.

That’s why we look at your photograph before you decide whether to go ahead.

Talk to us. If something doesn’t feel right, we’ll look at it with you and do our best to make reasonable adjustments to the service we agreed.

Our current packages are £24.99 for the 10-Second Rememoir, £39.99 for the Rememoir Gift, £79.99 for the four-photograph Rememoir Montage, and £9.99 for standalone Photo Restoration.

There is nothing to pay when you first submit your photograph. We review it before anything begins, and you decide whether you would like to go ahead.

See Packages →

Yes. The Rememoir Gift and Montage both allow you to add a personal opening message and closing dedication. The Gift also includes music and sound as part of the finished experience.

Your words can be as simple as “To Mum, Merry Christmas” or something more personal to your family.

Yes. The Rememoir Gift is our signature gifting experience, with a personal opening message, music and sound, a closing dedication, private viewing page and QR keepsake link.

It can work beautifully for Christmas, birthdays, anniversaries, Mother’s Day, Father’s Day or simply because there is something you want to say.

The QR keepsake link gives the person receiving a Rememoir Gift a simple way to return to their private viewing page from a phone. Scan the code and their Rememoir is there to watch again.

It also gives a digital gift something that can be placed inside a card or given to someone in person.

Yes. The Rememoir Montage starts with four photographs. Each photograph is given its own moment, with natural movement and sound, before the photographs are brought together into one flowing keepsake with your opening message, closing dedication and music between moments where appropriate.

Your finished Rememoir is delivered through a private viewing experience, with the finished digital video available for you to keep. Rememoir Gift also includes a QR keepsake link that makes it easy to return to the private page from a phone.

We’ll give you an expected timescale before you decide to go ahead. Some photographs are straightforward; others may need restoration or a little more care.

We’d rather give you a realistic timescale for your photograph than promise the same turnaround for every order.

Not unless you give us permission. Your photograph, restored image and finished Rememoir remain private to your request, and public sharing is never assumed.

We use the photograph to review your request and, if you decide to go ahead, to provide the Rememoir or Photo Restoration service you have chosen.

Our Privacy Policy explains the fuller details about how photographs and personal information are handled.

Read Our Privacy Policy →

You should have the right or permission needed to submit the photograph for the service you are asking us to provide.